5 Ways To Build A Better Reputation Online With Reviews
5 WAYS TO BUILD A BETTER REPUTATION ONLINE WITH REVIEWS Most customer experiences begin with a search engine like Google.
5 Ways To Build A Better Reputation Online With Reviews
Most customer experiences begin with a search engine like Google,
your reputation as a business will almost always precede you.
There are certain tactics that will help you build trust with customers,
influence sentiment and stand out from the crowd.
Building a strong brand and a positive reputation online is more important than ever.
1. First things first: show up and show out
Creating a free Goole My Business (GMB) account is an easy way to increase visibility in local search results, gain reviews and provide more context for potential customers.
2. There's strength in numbers
Not only is Google where most customer journeys start, it's also the fastest growing online review platform out there.
3. Engage with the good, the bad and the ugly
Consumers aren't just reading reviews, 89% of them also read businesses' responses to reviews. So make sure you join the conversation and engage with the good, the bad and the ugly.
4. Reach for the stars
Consumers want to feel confident about where and how they're spending their money, so it should come as no surprise that positive reviews make them more likely to choose a business.